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Moreover, in case you want to personalize your sales template, check out this link for the detailed steps: Customize form templates in QuickBooks Desktop for MAC. Ensure to check their Support hours to know when agents are available. In regards to contacting our Support team, you can reach out to them through this link instead. Let me show you how.īefore uninstalling the software, have your download file (or installation CD) and license number ready then proceed to these steps:įor more details about this process, you can refer to this article: Reinstall QuickBooks for Mac using clean install. This removes your QuickBooks Desktop (QBDT) software and reinstalls it from a clean slate. Thanks for going through the steps shared by my colleague, the issue persists after performing the troubleshooting steps, I recommend doing a clean install. To get started head to the QuickBooks for Mac user's guide.įeel free to get back here if you have additional concerns about setting up and sending emails via QuickBooks. You might also want to visit this wonderful guide to browse topics that can help you with your QuickBooks tasks.

Click on Search for something else and enter Error: Unable to authenticate with the current session's credentials.įor your reference, you may visit this article: How to fix "Error: QuickBooks is unable to send your email to Outlook".

Head to the Contact support page at this link.

To connect with them, follow these steps: This way, they can further investigate the root cause of the issue and provide additional steps to fix it for you. However, if the issue persists, I recommend contacting our technical support team. If the Run this program as Administrator option is grayed out, tick first " Show Settings for All Users".

Deselect Run this program as Administrator.

Look for the QuickBooks icon then right-click.

If the same result, make sure QuickBooks is running as administrator.

Hit OK to create a backup of your company file.

Tick Rebuild Data, then select OK to close all windows.

Go back to the File tab, then click Utilities. If none, it means that there are no problems within your file. When the message “ Your data has failed the integrity check” appears, rebuild your file.

Click Verify Data, then OK to close all windows.

Go to the File menu and select Utilities. Since you still experience the same thing, let's now run the verify/rebuild tool to isolate the error you received.

I'm here to provide additional steps so you can email invoices in QuickBooks, good to know that you've updated your QuickBooks to the latest release.